No cool on a 105°F day. No heat on a 25°F night. Gas smell at 2 AM. When HVAC fails, you need flat-rate, honest, fast response. $85 diagnostic, $250 after-hours, $0 overtime for Frosty Club members. Licensed TACLA126718E, EPA 608 Universal certified, family-owned since 2018.
Real stories from recent Frosty's HVAC jobs in Irving, TX -- published straight from the field.
When our tech arrived on Brandon Ct in Irving, this family's system just wouldn't cool—and the culprit was a failed capacitor on the condenser. We swapped it out that same evening and had things running right by night's end, so the house could finally cool back down. Nothing beat...
Gas smell: Leave the house immediately. Do not flip switches or light matches. From outside, call Atmos Energy: 866-322-8667. Atmos will shut off the gas at the meter. CO alarm sounding: Leave immediately and call 911 from outside. Once safety services have cleared the house, call us at (469) 254-0548 for diagnostic and repair. We NEVER repair cracked heat exchangers — those require full furnace replacement only.
Emergency response to Irving runs from our Farmers Branch base — 10 miles via SH-183 West (or SH-114), roughly 15 minutes. We cover 75038, 75039, 75060, 75061, and 75062 including Las Colinas, Valley Ranch, Heritage District, Hackberry Creek, MacArthur Park, and North Irving. Irving sits in Dallas County.
Irving is 15 minutes from our Farmers Branch shop via SH-183 or SH-114. Same-day response is standard across Las Colinas, Valley Ranch, Heritage District, Hackberry Creek, MacArthur Park, and North Irving. We stock R-22 reclaimed refrigerant for older Heritage District equipment, ECM blower modules for Las Colinas variable-speed builds, and standard capacitors and contactors for the broad mid-life housing stock everywhere in between.
Irving's housing stock spans seven decades — Heritage District 1950s-1970s ranches with original duct and R-22 equipment, Valley Ranch 1990s-2000s two-story family homes hitting the 20-25 year replacement window, Las Colinas 1980s townhomes through 2020s luxury new construction. That diversity means failure modes vary block to block: Heritage District is blower bearings burned out from 140-160°F attic heat; Valley Ranch is evaporator-coil leaks at the second-floor return; Las Colinas is ECM control-board failures on communicating systems.
Every emergency repair in Irving is flat-rate, quoted before we touch anything. No hourly charges, no surprise add-ons. $85 diagnostic during business hours (waived with repair), $250 after-hours service call (zero for Frosty Club members — Essential or Premium). Here's what the most common emergency repairs cost.
| Service | Regular Price | Frosty Club Member |
|---|---|---|
| Diagnostic / service call (business hours)(Waived with repair) | $85 | $0 — never for members |
| After-hours service call(Any hour — Essential or Premium) | $250 | $0 — never for members |
| Capacitor replacement | $500 | $425 |
| Contactor replacement | $600 | $510 |
| Blower motor (standard) | $750 – $1,500 | $637.50 – $1,275 |
| Compressor replacement | $3,500 – $5,000 | $2,975 – $4,250 |
| Furnace ignitor | $400 | $340 |
| Gas valve replacement | $400 – $1,200 | $340 – $1,020 |
Basic ($99/yr):$0 after-hours surcharge + 10% off all repairs | Premium ($300/yr): $0 overtime + 15% off + $500 repair credit + 2 free tune-ups
A single after-hours emergency saves $250 vs regular pricing. Most members break even on their first call.
Join Frosty ClubSome HVAC problems can wait until tomorrow. Others can't. Here's how I triage emergency calls in Irving — and what to do in each case.
Real emergency when elderly, infants, or anyone with medical conditions is in the house. DFW summer heat kills. Move family to coolest room, run fans, stay hydrated, call us immediately.
Emergency for elderly, infants, and pipe-freeze risk. Usually ignitor, flame sensor, gas valve, or pressure switch. $400-$1,200 range. Same-visit fix when parts are in stock.
LIFE SAFETY. Leave the house immediately, call Atmos Energy 866-322-8667 from outside, then 911. Do not flip switches. Once gas is shut off, call us to diagnose the source and repair.
LIFE SAFETY. Leave the house, call 911 from outside. Usually a cracked heat exchanger (full furnace replacement, we NEVER repair) or vent leak (repairable). Never run the furnace until cleared.
Clogged condensate drain triggered the safety switch — or the pan overflowed and water is dripping from the ceiling. Shut off the breaker. Call us. Drain clearing runs $350 ($297.50 members).
Shut off the breaker immediately. Usually a failing contactor, blower motor, or wire connection. Do NOT run the system until we diagnose. Repair is $500-$1,500 range.
Irving is about 15 minutes from our Farmers Branch shop via 183 or 114, which means real emergency response here — not a promise, an actual arrival — is typically within an hour during business hours. Emergency calls peak during the same windows as the rest of DFW: the first 100-degree stretch of summer (mid-June through July), the first hard freeze of winter (usually mid-December), and any thunderstorm that knocks capacitors out across the neighborhood. Irving's size works both ways — there are a lot of homes across Las Colinas, Valley Ranch, Heritage District, Hackberry Creek, MacArthur Park, and North Irving, which means storm damage often hits multiple systems simultaneously. Frosty Club members pay $0 for the after-hours service call on emergencies — that's the single biggest reason to carry the $99/year Essential membership even if you never use anything else. Call (469) 254-0548 and a human answers.
Here's what actually counts as an emergency worth a same-day call: AC fully down when it's 95 degrees or above and you have kids, pets, or elderly family in the house; heat fully down when it's below freezing; water pooling from the air handler onto a ceiling or closet floor (common in Las Colinas townhomes and Valley Ranch homes with attic-mounted units where a clogged condensate line overflows the drain pan); burning smell or smoke from any part of the system; suspected gas leak (call 911 and Atmos Energy first, then us); CO detector going off near the furnace. If you're comfortable and nothing is actively damaging the house, scheduling for tomorrow at regular rates saves you money. I'll tell you that honestly on the phone.
Emergency diagnostic is the same $85 flat rate as a scheduled call, waived with any repair. We do not charge emergency surcharges during business hours — flat-rate means flat-rate. After-hours service (before 7 AM or after 8 PM) runs $250 for non-members and $0 for Frosty Club members — Essential and Premium members never pay a service call fee, any hour. The phone number is (469) 254-0548 — that rings to Omar or Mariafernanda directly, not a call center. I'm EPA 608 Universal certified (#2396328), Mariafernanda holds TACLA126718E. Residential only.
Neighborhoods we serve in Irving: Las Colinas, Valley Ranch, Heritage District, Hackberry Creek, MacArthur Park, North Irving
Because every credential is independently verifiable and directly tied to the emergency — Texas HVAC Contractor License TACLA126718E regulates how we touch gas and electrical, EPA CO safety guidance governs every cracked-heat-exchanger call, and the U.S. Department of Energy documents why annual maintenance prevents the emergencies in the first place.
Texas HVAC Contractor License held by Mariafernanda Jacobo. Issued and regulated by the Texas Department of Licensing and Regulation.
Per the U.S. EPA CO Safety Guide, cracked heat exchangers are a leading cause of residential CO poisoning. We NEVER repair — full replacement only.
The U.S. Department of Energy recommends annual HVAC maintenance to prevent emergency breakdowns. Frosty Club Premium includes 2 tune-ups per year.
Learn more about our credentials on our About page or visit omar-jacobo.com.
Frosty's covers every residential HVAC need in Irving, TX — one phone line, one flat-rate pricing book, one licensed (TACLA126718E) family-owned team.
Same flat-rate emergency hvacpricing across every city we cover. If you're in a Irving-adjacent neighborhood, these pages have local details for your ZIP.
Deeper context on emergency hvac written by Omar Jacobo (EPA 608 #2396328).
We offer emergency response during peak heat and cold seasons, and after-hours diagnostic/repair year-round. After-hours call (before 7 AM or after 8 PM) is $250 for non-members and $0 for Frosty Club members — Essential and Premium members never pay a service call fee, any hour. For overnight calls we prioritize no-heat situations in freezes and no-AC situations over 95 degrees. Call (469) 254-0548.
True emergencies: AC fully down over 95 degrees with vulnerable family members, heat fully down below freezing, water dripping from the air handler onto ceilings or floors (especially critical in Las Colinas stacked townhomes), burning smell or visible smoke, gas smell (call Atmos Energy 800-817-8090 first), or CO detector alarm near the furnace. If nothing is actively damaging the house, next-day service usually saves you money.
We're about 15 minutes from Irving via 183 or 114. Emergency response during business hours is typically within 1 hour for Frosty Club members (priority scheduling) and 1-2 hours for non-members. After-hours response is usually within 2 hours. A human answers our phone — we don't use answering services or dispatch centers.
No surcharge during business hours — flat-rate means flat-rate. After-hours (before 7 AM or after 8 PM): $250 for non-members and $0 for Frosty Club members — Essential and Premium members never pay a service call fee, any hour. Repair prices don't change based on time of day — a capacitor is $500 at 2 PM or 2 AM. Frosty Club Essential ($99/yr) eliminates the service call fee entirely.
First: close blinds, turn on ceiling fans, move pets and elderly family to an interior room. Second: check your thermostat is set to cool (not OFF or heat), check that the indoor switch and outdoor disconnect are on, and check the breaker panel. If all of that checks out, call (469) 254-0548. We're 15 minutes from Irving and prioritize no-AC calls over 95 degrees with vulnerable occupants. Frosty Club members pay $0 for the after-hours service call if it's after hours.
Yes — EPA 608 Universal cert #2396328 lets me legally recover, recycle, and recharge R-22 under federal regulations. R-22 production ended in 2020 under the Clean Air Act phase-out (EPA.gov), so it now runs $200 per pound installed. A typical Las Colinas and Valley Ranch R-22 leak repair totals $650-$1,000: electronic leak detection ($250) or nitrogen leak test ($500) plus recharge at $200/lb. Optional leak seal $350 — but it can void manufacturer warranties, so I only recommend it in specific cases. For systems past 12 years with major leaks, planning the transition to R-454B or R-32 is usually the better economics. Read our R-410A phase-out explainer for DFW homeowners.
Yes — EPA 608 Universal cert #2396328 covers R-410A diagnosis, leak detection, and recharge. AIM Act 2025 phase-out (Energy.gov) affects new equipment manufacturing, not service work. For a Las Colinas and Valley Ranch R-410A emergency, expect $250 electronic leak detection (or $500 nitrogen for complex leaks) plus recharge at $100/lb installed. Most repairs run same-day. Read our R-410A phase-out explainer for DFW homeowners.
Call (469) 254-0548 and Omar or Mariafernanda picks up directly — no call center, no commission scripts. 24/7 for true emergencies. We prioritize by health risk, not first-come-first-serve. Frosty Club members skip the queue automatically.
Written by Omar Jacobo, EPA 608 Universal Certified Lead Technician at Frosty's HVAC LLC. Licensed TACLA126718E.
Written by
By Omar Jacobo
Texas Licensed HVAC Contractor #TACLA126718E · EPA #2396328
Co-Owner of Frosty's HVAC LLC, serving DFW since 2018. Learn more
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