No cool on a 105°F day. No heat on a 25°F night. Gas smell at 2 AM. When HVAC fails, you need flat-rate, honest, fast response. $85 diagnostic, $250 after-hours, $0 overtime for Frosty Club members. Licensed TACLA126718E, EPA 608 Universal certified, family-owned since 2018.
Real stories from recent Frosty's HVAC jobs in Flower Mound, TX -- published straight from the field.
When this Cedar Ridge Dr family in Flower Mound noticed weak airflow and their home just wouldn't cool down, they called us in. Our tech tracked it down to a failing blower motor and brought the 20+ year old system back to life!!! Now the house is comfortable once more — exactly ...
Gas smell: Leave the house immediately. Do not flip switches or light matches. From outside, call Atmos Energy: 866-322-8667. Atmos will shut off the gas at the meter. CO alarm sounding: Leave immediately and call 911 from outside. Once safety services have cleared the house, call us at (469) 254-0548 for diagnostic and repair. We NEVER repair cracked heat exchangers — those require full furnace replacement only.
Emergency response to Flower Mound runs from our Farmers Branch base — 22 miles via I-35E North to FM-2499, roughly 25 minutes. We cover 75022 and 75028 including Wellington, Bridlewood, Canyon Falls, Lakewood Village, and Tour 18. Flower Mound sits in Denton County.
Flower Mound is a 25-minute drive from our Farmers Branch shop up I-35E to FM-2499. We carry the larger 3.5-5 ton parts inventory needed for Wellington, Bridlewood, and Tour 18 homes — including Carrier dual-stage and Trane communicating-system replacement boards that dual-zone setups need same-day.
Flower Mound runs slightly cooler overnight than the DFW core thanks to the Lewisville Lake breeze, but peak summer attic temps still hit 145-155°F. The 2,500-4,500 sqft two-story homes in Wellington and Bridlewood typically run dual systems — when the upstairs unit fails in July the primary suite hits 90°F in under an hour.
Every emergency repair in Flower Mound is flat-rate, quoted before we touch anything. No hourly charges, no surprise add-ons. $85 diagnostic during business hours (waived with repair), $250 after-hours service call (zero for Frosty Club members — Essential or Premium). Here's what the most common emergency repairs cost.
| Service | Regular Price | Frosty Club Member |
|---|---|---|
| Diagnostic / service call (business hours)(Waived with repair) | $85 | $0 — never for members |
| After-hours service call(Any hour — Essential or Premium) | $250 | $0 — never for members |
| Capacitor replacement | $500 | $425 |
| Contactor replacement | $600 | $510 |
| Blower motor (standard) | $750 – $1,500 | $637.50 – $1,275 |
| Compressor replacement | $3,500 – $5,000 | $2,975 – $4,250 |
| Furnace ignitor | $400 | $340 |
| Gas valve replacement | $400 – $1,200 | $340 – $1,020 |
Basic ($99/yr):$0 after-hours surcharge + 10% off all repairs | Premium ($300/yr): $0 overtime + 15% off + $500 repair credit + 2 free tune-ups
A single after-hours emergency saves $250 vs regular pricing. Most members break even on their first call.
Join Frosty ClubSome HVAC problems can wait until tomorrow. Others can't. Here's how I triage emergency calls in Flower Mound — and what to do in each case.
Real emergency when elderly, infants, or anyone with medical conditions is in the house. DFW summer heat kills. Move family to coolest room, run fans, stay hydrated, call us immediately.
Emergency for elderly, infants, and pipe-freeze risk. Usually ignitor, flame sensor, gas valve, or pressure switch. $400-$1,200 range. Same-visit fix when parts are in stock.
LIFE SAFETY. Leave the house immediately, call Atmos Energy 866-322-8667 from outside, then 911. Do not flip switches. Once gas is shut off, call us to diagnose the source and repair.
LIFE SAFETY. Leave the house, call 911 from outside. Usually a cracked heat exchanger (full furnace replacement, we NEVER repair) or vent leak (repairable). Never run the furnace until cleared.
Clogged condensate drain triggered the safety switch — or the pan overflowed and water is dripping from the ceiling. Shut off the breaker. Call us. Drain clearing runs $350 ($297.50 members).
Shut off the breaker immediately. Usually a failing contactor, blower motor, or wire connection. Do NOT run the system until we diagnose. Repair is $500-$1,500 range.
Emergency HVAC in Flower Mound is a race against square footage. When a 5-ton system dies on a 4,500 sqft Wellington two-story at 2 PM in August, the upstairs hits 95°F within 90 minutes — heat rises and that second floor has nowhere to dump thermal load without the AC running. On dual-system homes where only the upstairs unit fails, you can close upstairs vents and camp downstairs temporarily, but on a single-system home or when both units are down simultaneously, a family with kids and pets needs help today, not tomorrow. We're 25 minutes from Flower Mound via I-35E — real response time is typically 1.5-2 hours for Frosty Club members and 2-3 hours for non-members.
True emergencies in Flower Mound worth a same-day call: AC fully down at 95°F+ with kids, pets, or elderly family; heat fully down below freezing with pipes at risk; water pooling from the attic onto a ceiling below (clogged condensate drain on a high-tonnage system pulling 25-35 gallons/day in summer); burning smell or visible smoke from a supply register; suspected Atmos Energy gas leak (call 911 and Atmos first); CO detector alarm. On dual-system homes in Wellington and Bridlewood, a communicating fault that cascades from one outdoor unit to both zone controllers also qualifies — one portable space heater isn't covering 4,500 sqft.
Emergency diagnostic is the same $85 flat rate as a scheduled call, waived with any repair. We do not charge emergency surcharges — flat-rate means flat-rate. After-hours service (before 7 AM or after 8 PM) runs $250 for non-members and $0 for Frosty Club members — Essential and Premium members never pay a service call fee, any hour. The phone number is (469) 254-0548 — that rings directly to Omar or Mariafernanda, not a call center. Serving Denton County since January 1, 2018.
Across 75022 and 75028 specifically, emergency patterns split cleanly by build era. Wellington (first homes 1995) and Bridlewood (1996-2004) dominate aging-equipment emergency calls — 25-30 year old dual-system failures, drifted capacitors, and condensate drain floods on high-tonnage setups where the upstairs 3.5-ton unit fails first because it fights 140-160°F attic heat. Canyon Falls (2015+, Argyle ISD) emergencies skew toward undersized builder-grade systems that dead-cycle on 103°F afternoons rather than outright failing, and Lakewood Village plus the Tour 18 corridor run premium 4,000-5,000 sqft homes where a single failed zone still leaves thousands of square feet to cover with portable cooling. The ZIP doesn't change the flat rate, but the era predicts what we'll find when the truck arrives.
Neighborhoods we serve in Flower Mound: Wellington, Bridlewood, Canyon Falls, Lakewood Village, Tour 18
Because every credential is independently verifiable and directly tied to the emergency — Texas HVAC Contractor License TACLA126718E regulates how we touch gas and electrical, EPA CO safety guidance governs every cracked-heat-exchanger call, and the U.S. Department of Energy documents why annual maintenance prevents the emergencies in the first place.
Texas HVAC Contractor License held by Mariafernanda Jacobo. Issued and regulated by the Texas Department of Licensing and Regulation.
Per the U.S. EPA CO Safety Guide, cracked heat exchangers are a leading cause of residential CO poisoning. We NEVER repair — full replacement only.
The U.S. Department of Energy recommends annual HVAC maintenance to prevent emergency breakdowns. Frosty Club Premium includes 2 tune-ups per year.
Learn more about our credentials on our About page or visit omar-jacobo.com.
Frosty's covers every residential HVAC need in Flower Mound, TX — one phone line, one flat-rate pricing book, one licensed (TACLA126718E) family-owned team.
Same flat-rate emergency hvacpricing across every city we cover. If you're in a Flower Mound-adjacent neighborhood, these pages have local details for your ZIP.
Deeper context on emergency hvac written by Omar Jacobo (EPA 608 #2396328).
We offer emergency response during peak heat and cold seasons, and after-hours diagnostic/repair year-round. After-hours (before 7 AM or after 8 PM) is $250 for non-members and $0 for Frosty Club members — Essential and Premium members never pay a service call fee, any hour. We prioritize no-heat calls in freezes and no-AC calls over 95°F with vulnerable family members. Call (469) 254-0548.
True emergencies: AC fully down over 95°F with vulnerable family, heat fully down below freezing (pipe burst risk on slab foundations), water dripping from attic condensate onto ceilings below, burning smell from supply registers, gas smell (call Atmos Energy first), CO detector alarm, or a dual-system communicating fault that takes both zones offline on a 4,000+ sqft Wellington or Bridlewood home. If only one of two systems is down and you can camp on the working floor, it's urgent but not emergency-tier.
We're about 25 minutes from Flower Mound via I-35E. Business-hours emergency response is typically within 1.5-2 hours for Frosty Club members (priority scheduling) and 2-3 hours for non-members. Wellington, Bridlewood, Canyon Falls, Lakewood Village, and the Tour 18 area are all in the same response window. A human answers our phone — not a call center.
No. We're flat-rate, which means flat-rate. Diagnostic is $85 during business hours (waived with repair) and $250 after-hours for non-members ($0 for Essential and Premium members alike). Repair prices don't change based on time of day — a capacitor is $500 at 2 PM or 2 AM, in Wellington or Canyon Falls.
Yes, treat it as urgent. High-tonnage 4-5 ton systems on Flower Mound homes pull 25-35 gallons of water per day through the condensate drain in summer. A clog sends that water onto drywall, insulation, and eventually through the ceiling into living spaces. Shut the AC off at the thermostat, put towels or a bucket under the drip, and call (469) 254-0548. Drain clear is $350 ($297.50 for members); adding a float switch ($400) prevents a repeat.
Yes — EPA 608 Universal cert #2396328 lets me legally recover, recycle, and recharge R-22 under federal regulations. R-22 production ended in 2020 under the Clean Air Act phase-out (EPA.gov), so it now runs $200 per pound installed. A typical Wellington and Bridlewood R-22 leak repair totals $650-$1,000: electronic leak detection ($250) or nitrogen leak test ($500) plus recharge at $200/lb. Optional leak seal $350 — but it can void manufacturer warranties, so I only recommend it in specific cases. For systems past 12 years with major leaks, planning the transition to R-454B or R-32 is usually the better economics. Read our R-410A phase-out explainer for DFW homeowners.
Yes — EPA 608 Universal cert #2396328 covers R-410A diagnosis, leak detection, and recharge. AIM Act 2025 phase-out (Energy.gov) affects new equipment manufacturing, not service work. For a Wellington and Bridlewood R-410A emergency, expect $250 electronic leak detection (or $500 nitrogen for complex leaks) plus recharge at $100/lb installed. Most repairs run same-day. Read our R-410A phase-out explainer for DFW homeowners.
Call (469) 254-0548 and Omar or Mariafernanda picks up directly — no call center, no commission scripts. 24/7 for true emergencies. We prioritize by health risk, not first-come-first-serve. Frosty Club members skip the queue automatically.
Written by Omar Jacobo, EPA 608 Universal Certified Lead Technician at Frosty's HVAC LLC. Licensed TACLA126718E.
Written by
By Omar Jacobo
Texas Licensed HVAC Contractor #TACLA126718E · EPA #2396328
Co-Owner of Frosty's HVAC LLC, serving DFW since 2018. Learn more
Request service online, call for same-day help, or see your replacement price.
Call Now